Our customers say...

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"Amazing company supported by even better staff. A week before going to the world championships and Rebecca Marsh (life saver) managed to get me the part I need on next day delivery even knowing at was 3pm. Nothing was to hard and honestly can’t wait to deal with you again so pleased. Thank you. "

Thomas Matthews , Aberdare, South Wales
January 2023

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"I spoke to Rebecca Marsh today for some help and information. She was very helpful and polite. She managed to sort the problem quickly and efficiently. Thank you! "

S Davies , Hampshire
October 2021

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"Getting a new wheelchair has always been tough going - not just what’s best for our son but also all the faffing around getting it set up right. Yet today I witnessed something I thought had disappeared: brilliant customer service coupled with real attention to detail and patience beyond a saint’s. Andy from Better Mobility was here for hours getting our son’s new chair set up so it was perfectly suited to him and his needs - even getting the “beep beep” when it reversed just like the trucks he loves watching on TV. He was upbeat, professional and relentless in getting the chair right, all carried out with genuine humour and fun. Anything I need for my son going forward Better Mobility will be the first place I look... Really well done!"

Scott Bowie, West Malling
August 2021

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"The scooter arrived and Lisa is thrilled to bits with it. The lovely young man, Laurence, was excellent and very caring. Thank you for your wonderful service and understanding during this whole procedure. I shall certainly be recommending you"

Sharon, UK
August 2021

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"I would like to thank both Rebecca and Laurence for their excellent service. Rebecca was incredibly helpful and went out of her way to provide a range of options and took the time to listen to what we needed. And she was so positive we actually enjoyed making the purchase."

Phil, Kings Langley
July 2021

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"Andy from Better Mobility has been really helpful in our search for an all-terrain electric wheelchair/mobility scooter. He came to our home for 2 (or 3?) demonstrations and has patiently answered all of our many questions. So far our chosen product has done exactly as promised. Thank you!"

Martin King-Davies, Harpenden
May 2021

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"We purchased the Sunrise Zippie RS chair for our 6 year old and it's perfect! The care we received from all the staff and correspondence was 100% and we couldn't recommend this company enough. Thank you x"

Aimee Messenger, Lowestoft
March 2021

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"Rebecca Marsh has been responsible for securing an order for a specific mattress to suit my son’s requirements. He has been seriously unwell and bedridden for over a year and it was important to get it right! Her patience during the period of allocating a mattress to suit his needs to the final notification of delivery has been totally professional and reassuring towards a customer who needed support and guidance. Essentially her efficient attitude, genuine care, dedication, a warm personality and a delightful sense of humour made my task an enjoyable experience. As a member of your staff with such endearing qualities I recommend that Rebecca Marsh be recognised for the service she so willingly provides while serving on behalf of Better Mobility"

Paule Kiddle, Hertfordshire. England
December 2020

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"I had to order a wheelchair for my mum in a care home. To be honest I had no clue what this involved: Size, measurements, type of cushion - I was lost. But Beth was fantastic, guiding me through everything. Just over a week later my mum has her new wheelchair. Thanks so much for all your help, you have been fantastic"

Lynne jenkins, Slough
December 2020

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"I have recently had two joint visits with one of your reps named Andy to trial a powered wheelchair. It is a complex case and I have never used your company before but Andy was absolutely superb and really professional. His interpersonal skills were exemplary and he was so helpful, kind and patient with the client. Andy also is very knowledgeable about his products and has really helped me as well. "

Melanie Bewers, London
December 2020

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"Good afternoon, I had to had to write a comment regarding the superb service I received from your company, and in particular Becca (Rebecca Marsh). I placed an order online on Saturday, and received confirmation later in the day. Monday morning I had an email from Rebecca, to inform me my order was to be supplied by a supplier of yours, and I would receive it within 5-7 days. The items turned up Tuesday Morning! I am so impressed with Rebecca, your company, and your suppliers. To receive service like this, especially at this time, is exceptional, I am so impressed. I worked in sales management for many years, and always felt that communication and customer service were the kingpins to gaining and retaining business. Its wonderful to find a company with staff that manage to still meet those important criteria. Kind Regards Iain "

Iain Haddock, Long Bennington
November 2020

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"I ordered a part for my Permobil C400 and the transaction was courteous and speedy. Highly recommended."

Jeff , UK
November 2020

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Better Mobility Ltd
t: 0808 2959 909  •  f: 01442 768 783  •  e: sales@bettermobility.co.uk
Unit 1, Asheridge Business Centre, Asheridge Road, Chesham, Buckinghamshire, HP5 2PT, United Kingdom

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