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Testimonials
  Better Mobility › Testimonials

Our customers say...

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"Good afternoon, I had to had to write a comment regarding the superb service I received from your company, and in particular Becca (Rebecca Marsh). I placed an order online on Saturday, and received confirmation later in the day. Monday morning I had an email from Rebecca, to inform me my order was to be supplied by a supplier of yours, and I would receive it within 5-7 days. The items turned up Tuesday Morning! I am so impressed with Rebecca, your company, and your suppliers. To receive service like this, especially at this time, is exceptional, I am so impressed. I worked in sales management for many years, and always felt that communication and customer service were the kingpins to gaining and retaining business. Its wonderful to find a company with staff that manage to still meet those important criteria. Kind Regards Iain "

Iain Haddock, Long Bennington
November 2020

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"I ordered a part for my Permobil C400 and the transaction was courteous and speedy. Highly recommended."

Jeff , UK
November 2020

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"Great advice and help from Beth today. Much appreciated thank you"

Chris, Marlow
November 2020

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"Having recently required some spare parts for my wheelchair at short notice, I was in contact with Rebecca Marsh the Sales Administrator. I was particularly pleased and impressed to receive such prompt and courteous help and support, with the parts actually arriving from Germany ahead of the expected eta. This was of particular importance to me as I needed my wheelchair to be safe to use asap and this fact was clearly accepted and appreciated by Rebecca and other members of the support team. "

Roman Maczkiewicz, Cambridge / UK
October 2020

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"I would like to sing the praises of Better Mobility - I have been liaising with Rebecca for the last week and found her to be extremely helpful, and efficient - going over and above the call of duty! Thank you for all you have done Rebecca. Lisa x"

Lisa Cochrane, UK
October 2020

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"Beth has been wonderful in facilitating for the second time our order of a walker for my daughter and arranging shipment to Canada on a timely basis. Fantastic service. "

Jamie Miller, Canada
September 2020

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"My mother was being discharged from hospital and required some some urgent Equipment ie Hospital Bed, Air Mattress and other essentials to aid her limited mobility at home. Better Mobility was amazing in sourcing us with all the necessary equipment ready for delivery in a limited time frame. The staff were helpful, friendly and understanding in meeting our needs which alleviated part of the stress that comes along with trying to care for family at home. I would recommend this organisation and would certainly be using their services again. "

Neil Alomenu , Reading Berkshire
September 2020

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"My wheelchair was damaged beyond repair having fallen from a moving car. I depend on it totally. Due to Covid-19 nowhere was open. I was so relieved to get a reply from Beth at Better Mobility. Beth was magnificent, she dealt with it immediately and ordered an exact replacement. The order was rushed through and I was kept informed of its progress throughout. The new chair arrived on the due date and is perfect. Beth was very efficient, a pleasure to deal with and I felt that the utmost was being done to help. Thank you Better Mobility."

Mrs Amy McCartan, Aberlour, Scotland
March 2020

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"Excellent customer service! Rebecca went above and beyond to help, especially in unprecedented times! Could not recommend enough! Will definitely be using again in the future! Thanks again for everything!"

Michelle Macaulay, Glasgow
March 2020

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"Better mobility could not do enough to help - we had a very tight turnaround time and Beth went to great lengths to make sure our order arrived in time for discharge. Great service, would absolutely recommend."

Rick Grant, London
March 2020

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"This amazing mobility shop has been a fabulous help and support to me since my Ehlers Danlos Syndrome started affecting my vascular system and spine making walking and standing still extremely difficult for me. My decision to use a wheelchair for the first time was a difficult one, and I literally had no clue. Craig was fabulous from first contact, to meeting in the showroom, purchasing, through to adjustments after a few months. I have since gone to them for everything I've needed, a tilt and recline chair, wheelchair accessories and a power assist wheel. There was no need to shop around as the level of service from these guys is worth every penny."

S Shipley, London
February 2020

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"I want to say a very big thank you to Rebecca for all her help and patience over the last few weeks. She is a real credit to the company. "

Chris Hastings , London
December 2019


Better Mobility Ltd
t: 0808 2959 909  •  f: 01442 768 783  •  e: sales@bettermobility.co.uk
Unit 1, Asheridge Business Centre, Asheridge Road, Chesham, Buckinghamshire, HP5 2PT, United Kingdom

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