Our customers say...

"I recently visited your showroom and wanted to express my appreciation for the exceptional service I received. The showroom is very impressive and instantly makes you feel like a valued customer. I was particularly pleased with the way Andy handled my assessment for a powered wheelchair seating issue. His thoroughness, expertise, and willingness to address all my concerns made a significant difference. In my experience, this was the best wheelchair seating assessment I have ever received, and I have had quite a few. Thank you for your commitment to excellent customer service. I look forward to recommending Better Mobility to others and returning for future needs. Best regards, Phil Friend."

Phil Friend, Letty Green
December 2024

"Nick listened well to what we wanted and took measurements to design a wheelchair for Sue that closely resembled our old one. This included explaining the technicalities of the new model. Delivery was much quicker than we expected. One improvement would have to been to give a clear picture of how the chair would look and choice of colour. With black wheels and main frame it looks a bit clunky and more for an invalid !! Overall We are pleased with the company and your rep. "

Pete Warren , London
July 2024

"Just taken delivery of a Kushall Compact 2.0 which I'm highly delighted with. The buying process was very professional and focused on my needs. Nick was very friendly and knowledgable about the wheelchairs when demonstrating 3 models bought to my home. The delivery of my chosen wheelchair ensured everything was in working order and suited my needs perfectly."

Barry Eaton, Stockbridge, Hampshire
July 2024

"I have just been rescued by Andy Weston! He so kindly stopped to help , having notice I was alone and with a puncture. I was so grateful for him giving me the time to help, despite being in his way to work. An angel in disguise! Thank you so much. What an absolute star! "

Emma, Harpenden
March 2024

"Amazing company supported by even better staff. A week before going to the world championships and Rebecca Marsh (life saver) managed to get me the part I need on next day delivery even knowing at was 3pm. Nothing was to hard and honestly can’t wait to deal with you again so pleased. Thank you. "

Thomas Matthews , Aberdare, South Wales
January 2023

"I spoke to Rebecca Marsh today for some help and information. She was very helpful and polite. She managed to sort the problem quickly and efficiently. Thank you! "

S Davies , Hampshire
October 2021

"Getting a new wheelchair has always been tough going - not just what’s best for our son but also all the faffing around getting it set up right. Yet today I witnessed something I thought had disappeared: brilliant customer service coupled with real attention to detail and patience beyond a saint’s. Andy from Better Mobility was here for hours getting our son’s new chair set up so it was perfectly suited to him and his needs - even getting the “beep beep” when it reversed just like the trucks he loves watching on TV. He was upbeat, professional and relentless in getting the chair right, all carried out with genuine humour and fun. Anything I need for my son going forward Better Mobility will be the first place I look... Really well done!"

Scott Bowie, West Malling
August 2021

"The scooter arrived and Lisa is thrilled to bits with it. The lovely young man, Laurence, was excellent and very caring. Thank you for your wonderful service and understanding during this whole procedure. I shall certainly be recommending you"

Sharon, UK
August 2021

"I would like to thank both Rebecca and Laurence for their excellent service. Rebecca was incredibly helpful and went out of her way to provide a range of options and took the time to listen to what we needed. And she was so positive we actually enjoyed making the purchase."

Phil, Kings Langley
July 2021