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Repairs & Service
  Better Mobility › Repairs & Service

Repairs & Servicing

At Better Mobility we know that buying a wheelchair or scooter should be a wonderful, liberating and exciting experience. A wheelchair or scooter service package can help to make sure that feeling stays. Not having to worry about unexpected breakdowns or repairs slowing you down, and knowing that your vehicle will be serviced annually means you can relax and get on with living your life. We’ll take care of it.

Our team of manufacturer-trained service engineers can attend to repairs either in our workshop or at your address whether that’s at a Clinic, Care Home, School/College or in your own home.

Yearly Service Packages

Safety and Peace of Mind - A Better Mobility service package can give you that! Service Packages are only available on new wheelchairs or scooters supplied by us and may be added within 60 days of your purchase. The packages below are for 1 year, but all packages can be renewed for up to 3 years total. After 3 years the normal Pay-As-You-Go service rates would apply.

 

Premium Manual Wheelchair Service Package

Our trained engineers will come to you for any breakdown or subsequent wheelchair repairs at the next available appointment

All callouts and labour included for total peace of mind

Specific parts are included in package (due to breakdown and/or wear and tear) such as tyres, handgrips etc.

Annual wheelchair servicing visit, which includes a full wheelchair service and safety check

Not covered:

Any damage due to misuse or accidental damage to parts such as foam or material components. Provision is at the discretion of the service engineer.

Wheelchair Value up to £1000: £250*/year

Wheelchair Value above £1000: £400*/year

Add this Package

 

Premium Power Wheelchair Service Package

Our trained engineers will come to you for any breakdown and subsequent wheelchair repairs at their next available appointment

All callouts and labour included for total peace of mind

Specific parts are included in package (due to breakdown and/or wear and tear) such as tyres, handgrips etc.

Annual powerchair servicing visit, which includes a full powerchair service and safety check

Not covered:

Any damage due to misuse or accidental damage to parts such as foam or material components. Provision is at the discretion of the service engineer.

Powerchair Value up to £5000: £600*/year

Powerchair Value up to £12,000: £800*/year

Add this Package

 

Premium Scooter Service Package

Our trained engineers will come to you for any breakdown and subsequent scooter repairs at their next available appointment

All callouts and labour included for total peace of mind

Specific parts are included in package (due to breakdown and/or wear and tear) such as tyres, handgrips etc.

Annual scooter servicing visit, which includes a full scooter service and safety check

Not covered:

Any damage due to misuse or accidental damage to parts such as foam or material components. Provision is at the discretion of the service engineer.

£575*/year

Add this Package

 

Basic Service Package

Our trained engineers will come to you for unforeseen breakdowns up to 3 times per year at their next available appointment

Annual servicing visit, which includes a full service and safety check

Available on any product new or used

All parts chargeable

£225.00*/year

Add this Package

 

* Exclusions

The above packages do not cover breakages/damage due to abuse, misuse and/or use of a product in an unintended way, kerb-side recovery, special and/or custom adaptations and additions. Service packages do not cover user error, or incorrect operation/use of the scooter/wheelchair/powerchair. Included on-site repairs not applicable outside mainland England and Wales.

IMPORTANT

SERVICE PACKAGES DO NOT COVER ACCIDENTAL DAMAGE, WE RECOMMEND YOU COMBINE THESE PACKAGES WITH A SUITABLE INSURANCE PACKAGE TO COVER YOUR PURCHASE

 

Pay-As-You-Go Individual Service Rates

These Rates do not include parts and should a revisit be required to fit the parts, a re-delivery fee would also be applicable

Manual Wheelchair: £30.00
Scooter: £30.00
Rise & Recliner: £30.00
Mobility Bed: £30.00
Powerchair: £60.00

Book a Service

 

Repairs and Emergencies

Call out for repair / diagnostics includes initial 15 minutes labour. Distances from Chesham, HP5 2PT:

0-5 miles: £25
6-15 miles: £45
16-50 miles: £80
51-100 miles: £110
101-150 miles: £150
Central London: £125
Emergency same day/evening call out £250

Please contact us for a specific quote, availability information or re-delivery charges. On-site labour charges are £45/half hour, charged in half hour increments. In workshop labour charges are £35/half hour, charged in half hour increments.

Request a Repair or Emergency Callout

 

Please Note

All parts and spares are at additional cost.

All prices shown exclude VAT, which is chargeable to non-exempt individuals at the current rate where applicable.

Please contact us to discuss your requirements.

Discuss Servicing, Repairs or Emergencies


Better Mobility Ltd
t: 0808 2959 909  •  f: 01442 768 783  •  e: sales@bettermobility.co.uk
Unit 1, Asheridge Business Centre, Asheridge Road, Chesham, Buckinghamshire, HP5 2PT, United Kingdom

Webmaster: AnnWebCom
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