Repairs & Servicing
Basic | Premium Manual | Premium Power | VIP | |||
Wheelchair value up to £1,000 | Wheelchair value above £1,000 | Powerchair value up to £5,000 | Powerchair value up to £12,000 | Any Value | ||
Repair Callouts including labour | x3/year | x3/year | Unlimited | Unlimited | Unlimited | Unlimited |
Available on Products bought elsewhere | ||||||
Annual Service and Refresh | ||||||
Same Day Engineer Telephone Support | ||||||
Priority Callout | ||||||
Wear and Tear Parts (tyres, batteries, etc) Included * | ||||||
Optional One-time Growth Visit Add-on | +£100 | +£100 | +£100 | |||
Coverage for Multiple Items | ||||||
Loan Product if Not Repairable upon Visit | ||||||
Comprehensive Mobility / Seating Review upon Package Expiry (inc. Pressure Mapping Assessment if applicable) | ||||||
Price per Year (up to 3 years) | £320 | £355 | £550 | £800 | £1060 | £1280 |
£650 | £900 | £1160 | ||||
Including Optional One-time Growth Visit Add-on |
* Exclusions
The above packages do not cover breakages/damage due to abuse, misuse and/or use of a product in an unintended way, kerb-side recovery, special and/or custom adaptations and additions. Maintenance packages do not cover user error, or incorrect operation of the product. Included on-site repairs are not applicable outside mainland England and Wales and are subject to location. Packages must be purchased within 60 days of a new product purchased from Better Mobility.
Loan products available with the VIP package are subject to availability and you may not receive a like-for-like loan product.
Growth visits exclude any additional parts or products required to enable the growth of the product, these are chargeable.
The coverage for multiple items includes mobility items purchased at the same time from Better Mobility. Additional add-ons for the items purchased from Better Mobility at a later date can be added to an existing VIP package but will only be covered until the expiration of the current package.
Our maintenance packages are available within 150 miles of HP5 2PT (UK). If you are outside of this area, please contact us.
Pay-As-You-Go Individual Service Rates
These Rates do not include parts and should a revisit be required to fit the parts, a re-delivery fee would also be applicable
Half-hour Labour Charge: £65
Manual Wheelchair: £55
Prescriptive Manual Wheelchair (Value £500+): £75
Powerchair (Drive Only): £95
Prescriptive Powerchair (Value £3k+): £149
Scooter: £85
Rise & Recliner: £75
Profiling Bed: £75
Repairs and Emergencies
Call out for repair / diagnostics. Distances from Chesham, HP5 2PT:
0-5 miles: £45
6-15 miles: £79
16-50 miles: £149
51-100 miles: £195
101-150 miles: £249
Greater London: £195
Central London: £249
Emergency same day / evening call out: £375
Same day / evening call out / delivery: £375
Next day call out / delivery: £240
Please contact us for a specific quote, availability information or re-delivery charges.
Please Note
All parts and spares are at additional cost.
All prices shown exclude VAT, which is chargeable to non-exempt individuals at the current rate where applicable.
Please contact us to discuss your requirements.