About Us

The Better Mobility Story

Born out of frustration and confusion! Not what you would expect to read as the introduction to a company, is it? But that's exactly how the idea of Better Mobility came about. After struggling to find informative, reliable advice for their son's wheelchair needs and being offered appallingly inadequate solutions (unfortunately all too commonly experienced by parents of disabled children) the Warner family set off to gather their own information. They soon realised that there were many other people feeling just as frustrated. Good old customer service combined with knowledge and an understanding of people's needs and what equipment was available was hard to find. What they also realised was that they could offer people a better experience than they were getting, with great customer service and thorough knowledge of the available equipment. Thus, Better Mobility was born! Over fifteen years on, we are proud to say that our commitment to customer service remains our top priority.

"Andy Weston advised and fitted my mother’s power chair with the lead OT at RNOH Stanmore in 2018. He has subsequently come to her nursing home to fit a different safety belt and we found him enormously helpful and patient. His knowledge of the most suitable equipment was extensive and he sourced and had the new chair delivered ahead of the expected date. This afternoon I contacted Rebecca Crow who acted speedily, to consult John in the technical department, source and send out a spare part to us. I have found all the staff at Better Mobility go out of their way to be helpful and friendly. Thank you for such excellent communication. I have no hesitation in recommending the company to others as they seem to work together as a great team."

Melanie, Somerset

Our highly trained assessors are ready to make sure that you have all the information that you require to make an informed decision. With a huge range of demonstration equipment available we are always able to offer you impartial views on what's best for you, your family or your patients. We are always refreshing our stock with the latest products, making sure you are able to see and try the best and most innovative products available.

A Better Mobility Experience

Thorough assessments provided by highly trained assessors, with a focus on environmental and social as well as clinical wants and needs (all staff carry Enhanced DBS/CRB certificates)
A huge range of equipment from all the brands you know and trust - You don't have to compromise or be limited in your selection
Highly experienced and trained service and maintenance engineers, with manual wheelchair, power wheelchair and seating specialists
Personal, customised mobility solutions - tailored to you
After sales service that is second to none for complete peace of mind

"I just want to make a point of thanking you all for such a brilliant service so far, particularly Andy who has shown compassion, calmness and an incredibly wide knowledge. This is a mine field, trying to get the right chair for my Dad and I feel in completely safe hands. I'm enormously grateful."

Jo Harris

Our Team

Our team of product experts and highly trained assessors are ready to make sure that you have all the information that you require to make an informed decision. With a huge range of demonstration equipment available we are always able to offer you impartial views on what's best for you, your family or your patients. We are always refreshing our stock with the latest products, making sure you are able to see and test the latest and most innovative products available.

"I've had the privilege of working with Better Mobility as a Specialist Occupational Therapist dealing with clients who have neurological diagnoses both at a private hospital in London as well as an independent practitioner. The staff at Better Mobility are extremely helpful, accommodating (would definitely bend over backwards to get you what you want), friendly and approachable. It is a very professional team with extensive knowledge of seating and mobility equipment who are focused on continued development of their skills in order to best suit a client's needs in line with the latest technological advances. Their approach to joint working with Occupational Therapists makes for a great team combining clinical posture and seating assessment skills of the OT with their expert knowledge of equipment. I would definitely recommend them."

NT Independent Neuro OT, London

A Better Mobility Experience

Whether shopping on bettermobility.co.uk or visiting us in person, we offer the same great pricing and provide the same excellent level of customer service. With personal products such as wheelchairs, it's particularly important to make sure you are getting the maximum value and quality of life for your investment. This is why we have created the Better Mobility Assessment Space, where you can have direct access to our specialist team and get your hands on all of the latest products. We understand that an investment in your mobility is an investment in your lifestyle, and so it's essential to make sure whichever solution you decide on is tailored to your specific personal wants and needs.

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A Better Future

We are continuing to seek out dedicated, innovative thinkers who have a true passion for going the extra mile. We encourage and support our team members with continued learning opportunities and celebrate our ethos of care, honesty and excellent communication.

Our team is here for YOU! Honest, Helpful, Hard-working... Now that's Better!

Join the team...

See our what our customers have to say...

Meet The Team

Jeanette Warner
Managing Director
Lee Warner
Director
Natasha Warner-Mizon
Operations and HR Manager
Elizabeth Wynn
Sales Manager
Olivia Warner
Marketing and Administration Executive
Andrew Wynn
Head of Mobility and Manual Product Specialist
Andrew Weston
Powered Seating and Product Specialist
Nick Warner-Mizon
Mobility and Seating Product Specialist
Rebecca Marsh
Sales Co-ordinator
Tracey Power
Business to Business Relations
Gareth Warner
Accounts
Kay Wright
Service Advisor
Fiona Porter
Reception
Keith Harris
Service Engineer
Lee Glover
Service Engineer
Nick Evans
Service Engineer and Business to Business Service Contracts
Alex Barbila
Service Engineer

Unit 1, Asheridge Business Centre,
Asheridge Road, Chesham, Buckinghamshire, HP5 2PT, UK
Monday to Friday, 09:00-17:00
0808 2959 909
info@bettermobility.co.uk

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