We are committed to protecting your privacy and we comply with the Data Protection laws applicable to business in the UK. We do not disclose our customer's personal information to third parties. We do not send unsolicited e-mail's to our customers or potential customers. We only use the information we collect about you to process orders and to provide a more personalised shopping experience. We monitor web site traffic patterns and usage to help us determine which aspects are of most importance to you, to develop the web site design and its layout, and to increase our visibility through search engines. This in no way affects our customer's privacy.

When you order from us or make an enquiry, we will require your name, address, e-mail address, phone number and other similar information to enable us to process your request, notify you of acceptance of orders and deliver the goods ordered.

We may, unless you tell us not to, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

Occasionally we would like to use this information to advise you of new products, special offers or changes to our website. If you would like to receive this information please indicate your preference when placing your order. If you would rather not receive this information please indicate this when submitting an online contact form or you may send an e-mail to sales@bettermobility.co.uk. If you have already opted-in and want to unsubscribe simply click the "unsubscribe" link in the footer of any email newsletter that you receive from us.

If you have any other questions or concerns regarding privacy please email sales@bettermobility.co.uk.

This notice sets out the personal information held by Better Mobility Limited about individual purchasers or company contacts, the purposes for which such information is held, the uses to which it may be put and the parties to whom it may be disclosed.

By submitting forms on this website you are agreeing to this processing of your data.

We will hold the contact details you provide through the website to fulfil any order you place, to administer and tailor further transactions with you and to bring to your attention any special offers, new products or services which we believe may interest you. We will only use your information for marketing purposes if you actively subscribe to our newsletters or opt in upon ordering or enquiring online.

Details of the identity of the data controller:

Better Mobility Limited. Company Number 06344317

Registered Office:

Unit 1 Asheridge Business Centre,
Asheridge Road,
Chesham,
England,
HP5 2PT

Session Cookies

This web site sets temporary "session" cookies that are essential for the operation of the web site and are used to 'remember' session specific information only during the time that a user is using the web site. These cookies are deleted when you close your browser. No personally identifiable information is stored in these cookies once you have closed your browser and your browser has cleared its cache. These are 'Category 1' cookies within European legislation.

Please note that your own browser settings can cause session cookies to persist, even after you close your browser.

Google
Google Analytics and other Google products use cookies to collect information about how visitors use our site. We use this information to compile reports, to help us improve the site and to help serve relevant on-line advertisements. The cookies collect information in an anonymous form, including the number of site visits, where visitors have come to the site from and the pages they visited.

For more information on the use of Google cookies visit www.google.com/policies.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs, like letting you navigate between pages efficiently and remembering your preferences. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu

Cookies are defined in four categories:

Category 1 - Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies essential services like shopping baskets, e-billing, secure areas of the web site etc. cannot be provided.

Category 2 - Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use these cookies to help us to improve how our website is located and how it works - By using our website and online services, you agree that we can place these types of cookies on your device.

Category 3 - Functionality Cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personalised features - By using our website and online services, you agree that we can place these types of cookies on your device.

Category 4 - Targeting Cookies or Advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation - Our web site does not use these cookies.

We may link to other web sites. While we make every effort to ensure that these websites are safe and secure, we cannot guarantee it and have no control over their use of your data. Once you access another site through a link that we have provided it is the responsibility of that website to provide information as to how they use cookies.